Regulatory Services

Food Service Establishments
Health Department staff monitor the food preparation and sanitary conditions at approximately 1,200 restaurants, deli’s, school cafeterias, catering and hot dog trucks, food vending machines and the food stands at street fairs, carnivals, and special events. Inspections are unannounced, and are conducted by trained public health professionals. Food service establishments are regulated by Title 10, Part 14 of the New York State Sanitary Code and Article VI of the Rockland County Sanitary Code.

Inspections
A routine inspection includes observing how food workers prepare, handle and store food. Temperatures are taken of food on display, in steamtables, and in refrigeration units to ensure that requirements are met so that disease causing bacteria do not grow. If violations are documented during an inspection, an exit interview is conducted with the manager of the establishment. A written report with a timetable to correct the violations is left with the manager, and a re-inspection is conducted at a future date. Inspection information can be viewed at: www.rocklandrestaurantcheck.com

Permits
Food service establishments and temporary food stands require a permit to operate. New establishments must submit plans for approval prior to the beginning of construction. Permit Application, Instructions, Plan Review Policy and Checklist can be obtained by calling 845-364-2603.

Exceptions
The Rockland County Department of Health does not inspect supermarkets, grocery stores or convenience stores. These facilities are under permit with the New York State Department of Agriculture and Markets. Persons wishing to obtain information or register a complaint regarding supermarkets, etc. can access the department’s website at www.agmkt.state.ny.us or telephone toll-free 1-800-554-4501.  

Food Safety Training
The Rockland County Sanitary Code mandates that every food service establishment under permit must employ at least one manager who has completed an approved training course in food safety. The Bureau sponsors a five-hour course and issues certificates of completion to over 300 food service managers annually.  

Complaints
The Bureau also investigates patron complaints of unsanitary conditions or illnesses from eating at a food service establishment. Complaints can be registered by calling 845-364-2603.

Enforcement
Food service establishments that have repeated, persistent or serious violations are subject to an Administrative Formal Hearing. A food service establishment operator may plead guilty to the alleged violations or the operator may appear before a Hearing Officer. The Hearing Officer may dismiss or uphold the violations. Violations that are upheld can lead to a civil penalty of up to $1,000 per violation.