- Information and
Referral 364-2020/www.information.com
Information Rockland - NY Connects
provides information about local health and human services to residents,
regardless of income. Residents can call information Rockland Monday
through Friday from 8AM to 5PM, or log onto their website 24 hours a
day, 7 days a week, to access up-to-date information on community,
local, state, federal and municipal health and human service agencies.
InfoRock continues to be the single point of entry for NY Connects, a
program that provides consumers with information and assistance on
long-term care services for seniors and adults and children with
disabilities.
- Adult Protective
Services 364-2020 for referrals.
Crisis intervention for adults in need of immediate protection without regard to financial
status.
- Child Protective
Services 364-3512
Investigates reports of child abuse and maltreatment. Staff is available 24 hours, 7 days
a week. For reporting suspected abuse or neglect: Toll-free state hotline 800-342-3720;
For mandated reporting Toll-free state hotline: 800-635-1522.
- Child Support
Enforcement Services (CSEU)
1-888-208-4485
(for general information).
Establishes paternity; locates absent parents; obtains, collects and enforces child
support payments to temporary assistance clients and private individuals
regardless of income. CSEU is
located at 2 New Hempstead Road (Chase Bank Building), New City and is open
from 8:00am to 5:00pm Monday through Friday. To
schedule an appointment, please call 638-5917.
- Childrens
Services 364-3534
Arranges adoptions and foster care for children placed through the court system or at the
request of their families.
- Childcare Subsidy
Program
364-3797
Authorizes childcare subsidies to
Temporary Assistance families so they can participate in employment and
employment activities, to working parents who have succeeded in leaving
welfare, to working families with incomes below 200% of the Federal
Poverty Level, to teenage parents in order to finish high school, and to
families who need help to prevent a child's out-of-home placement.
- Domestic Violence
Services/Teen Age Dating Violence Program 634-3344
Shelter and non-residential services to victims of domestic violence. The department
contracts with the Rockland Family Shelter, Inc. to provide hotline services, counseling,
advocacy, and community education as well as emergency shelter.
- Employment
Services, 364-3143
Assists public assistance and food stamp applicants and recipients to secure gainful employment through a
variety of employment programs, approves vocational exemptions for school attendance,
monitors clients in training programs, and monitors the attendance of alcohol and drug
abusers in rehabilitation programs.
- Family Preventive
Services 364-2020
for referrals.
Services without regard to income to avoid placement of children outside their homes due
to family problems.
- Food Stamps
364-3100
Establishes eligibility for food stamps for low-income households.
- Home
Energy Assistance Program (HEAP) 364-3480
Administers the energy program which helps county residents with limited incomes pay their
utility or fuel bills.
- Medicaid 364-3040
Establishes Medicaid eligibility for families not on public
assistance, authorizes issuance of Medicaid cards to SSI clients, determines Medicaid
eligibility for individuals who require long-term institutional care.
- NEXT STEPS
Program 364-3724
NEXT STEPS is a 6-month, 5 day a week,
voluntary employment program that offers mothers with children 6 weeks
to 2 years 11 months and with incomes at or below 200% of the Federal
Poverty Level, an alternative to immediately going to work. On-site job
readiness and skills training, quality child care, and parent education
co-exist to help women secure unsubsidized employment and achieve job
preservation while teaching them how to promote the healthy growth and
development of their children.
- Special
Investigations Unit 364-3200
Investigates all complaints regarding welfare abuse, audits cases in which a high
probability of fraud exists, and attempts to recover overpayments to clients.
- Temporary Assistance
364-3100
Evaluates and processes applications for those who demonstrate need for financial
assistance or one-time emergency aid.
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