SERVICES
 

    

Eligibility requirements: Varies according to program.
Services offered:
Financial assistance and social services for Rockland County residents.
All phone numbers are (845) area code.

    
  • Information and Referral  364-2020
    Information Rockland provides information about local health and human services to all county residents regardless of income. Makes referrals to financial assistance units and services of the Department of Social Services, provides information and linkage to other community agencies and resources, does periodic outreach at senior centers, and addresses groups on request.
     
  • Adult Home  364-3590
    A non-profit, 41-bed facility at the Dr. Robert L. Yeager Health Center in Pomona, offering a secure, stimulating environment for adults who cannot live independently but who do not need medical or nursing care.
     
  • Adult Protective Services  364-2020  for referrals.
    Crisis intervention for adults in need of immediate protection without regard to financial status.

     
  • Child Protective Services  364-3512
    Investigates reports of child abuse and maltreatment. Staff is available 24 hours, 7 days a week. For reporting suspected abuse or neglect: Toll-free state hotline 800-342-3720; For mandated reporting Toll-free state hotline: 800-635-1522.
     
  • Child Support Enforcement Services (CSEU)  1-888-208-4485 (for general information).
    Establishes paternity; locates absent parents; obtains, collects and enforces child support payments to temporary assistance clients and private individuals regardless of income. CSEU is located at 1 Calvary Drive (Key Bank Building), New City and is open from 8:00am to 5:00pm Monday through Friday. To schedule an appointment, please call 638-5917.
  • Children’s Services  364-3546
    Arranges adoptions and foster care for children placed through the court system or at the request of their families.
  • Childcare Subsidy Program   574-4600
    Authorizes day care subsidies for low-income working parents not receiving public assistance.
     
  • Domestic Violence Services/Teen Age Dating Violence Program 634-3344
    Shelter and non-residential services to victims of domestic violence. The department contracts with the Rockland Family Shelter, Inc. to provide hotline services, counseling, advocacy, and community education as well as emergency shelter.
     
  • Employment Services, 364-3143 
    Assists public assistance and food stamp applicants and recipients to secure gainful employment through a variety of employment programs, approves vocational exemptions for school attendance, monitors clients in training programs, and monitors the attendance of alcohol and drug abusers in rehabilitation programs.
     
  • Family Preventive Services  364-2020 for referrals.
    Services without regard to income to avoid placement of children outside their homes due to family problems.

     
  • Intensive Preventive Services  364-3166
    Intensive, short-term, home-based services are provided when a higher level of intervention is required as an alternative to placement of children in foster care.
     
  • Food Stamps  364-3100
    Establishes eligibility for food stamps for low-income households.
      
  • Home Energy Assistance Program (HEAP)  364-3478
    Administers the energy program which helps county residents with limited incomes pay their utility or fuel bills.
     
  • Medicaid 364-3040
    Establishes Medicaid eligibility for families not on public assistance, authorizes issuance of Medicaid cards to SSI clients, determines Medicaid eligibility for individuals who require long-term institutional care.
       
  • NEXT STEPS Program 364-3724
    NEXT STEPS is a 6-month, 5 day a week, voluntary employment program that offers mothers with children 6 weeks to 2 years 11 months and with incomes at or below 200% of the Federal Poverty Level, an alternative to immediately going to work. On-site job readiness and skills training, quality child care, and parent education co-exist to help women secure unsubsidized employment and achieve job preservation while teaching them how to promote the healthy growth and development of their children.
     
  • Special Investigations Unit  364-3200
    Investigates all complaints regarding welfare abuse, audits cases in which a high probability of fraud exists, and attempts to recover overpayments to clients.
     
  • Temporary Assistance   364-3100
    Evaluates and processes applications for those who demonstrate need for financial assistance or one-time emergency aid.