"Life Support and Orange and Rockland"

O&R and PCL&P have a Life Support Equipment (LSE) program designed to help customers on certain medical devices prepare for the possibility of  a power outage. The program does not guarantee uninterrupted electric service. Rather, it provides information on proper planning and preparation for emergency situations.

To qualify, a customer or family member must be dependent on a qualifying electrically operated medical device such as a kidney dialysis machine, oxygen concentrator, infant apnea monitor, pressure breathing therapy, peritoneal dialysis machine, infusion feeding pump, respirator or ventilator.

LSE customers receive a personal Emergency Action Planner, a confidential telephone number for access to the latest information during unplanned outages, and advance notification of scheduled interruptions, among other benefits.