COMMUNITY SUPPORT SERVICES

OFFICE FOR THE AGING 364-2110
The Rockland County Office for the Aging is a planning, coordinating, advocacy and grant-making agency that provides a variety of programs and services for county residents age 60 and over, including information and referral, either directly or through sub-contractors. 

  • HEALTH CARE SERVICES ASSISTANCE  364-2733
    Up-to-date information and advocacy is provided for older adults about health insurance, Medicare benefits and entitlements.     
  • LONG TERM CARE OMBUDSMAN PROGRAM 364-2109
    State certified volunteers visit residents in adult homes and nursing facilities to assist them with their problems and concerns.     
  • E.I.S.E.P. (EXPANDED IN-HOME SERVICES FOR THE ELDERLY PROGRAM) 364-2115
    This program provides case management and non-medical, in-home services including respite and ancillary services.  These services are provided for those not eligible for Medicaid or other funding and the client may pay a fee based upon a sliding scale.
  • SENIOR HELPLINE 364-3444
    Assistance to find appropriate services                              

MEALS ON WHEELS OF ROCKLAND, INC. 
A community service agency providing much "more than a meal" to the homebound and senior citizens in our community. The agency is committed to meeting the ever-growing needs of the frail elderly at risk population while providing support and respite for their caregivers. 

  • MEALS ON WHEELS (HOMEBOUND) 624- MEAL (6325)
    This program provides home-delivered meals for homebound persons who cannot cook or shop for themselves.   Up to seven days a week, each person receives a hot lunch and a cold dinner, which adhere to individual dietary restrictions.  There is a minimal fee for these nutritious meals and a sliding scale fee is available.

  • ROCKLAND SENIOR CENTERS PROGRAMS  624-6325
    There are six sites located across the County. They provide the elderly with a nutritious meal, transportation, information and referral, socialization, nutrition education, cultural, recreational and educational programs.  Locations and telephone numbers of these centers are listed here.

Clarkstown Senior Center
121 W. Nyack Rd.
Nanuet, NY 10954 624-6334

 North Rockland Senior Center
69 Bridge Street
Garnerville, NY 10923 429-9027 

Nyack Senior Center
90 Depew Avenue
Nyack, NY 10960  353-1311

Pearl River Senior Center
Naurashank Masonic Lodge
Middletown Road
Pearl River, NY 10965 735-4336

Ramapo Senior Center, RCC
185 North Main Street
Spring Valley, NY 10977 356-2244

Thorpe Senior Center,
Dominican Convent
Route 340
Sparkill, NY 10976 359-6400 x 203

INFORMATION AND REFERRAL - NY CONNECTS - Choices for Long Term Care   364-2020
Callers with problems or questions are directed to the appropriate agency for assistance.

 S.N.A.P. (SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM) 

  • Glatt Kosher meals are prepared at Northern Metropolitan Health Care Facility for home-bound, low income senior citizens. 352-9000
  • Meals are provided at Martin Luther King Senior Center in Spring Valley  425-8912

LIFELINE
“Lifeline” is the personal emergency response system available through the local hospitals that responds to medical and environmental emergencies.  Telephone lines connect the client to a computer in the hospital. 

Lifeline Systems Inc.            1-800-451-0525
Nyack Hospital                    638-8700  

 HOME CARE SERVICES 

  • E.I.S.E.P. (EXPANDED IN-HOME SERVICES FOR THE ELDERLY PROGRAM)   364-2115
    "Times New Roman"'>This program provides case management and non-medical, in-home services including respite ancillary services.These services are provided for those not eligible for Medicaid or other funding.  The client may pay a fee based upon a “sliding Scale”.
  • HOME AIDES OF ROCKLAND, INC.   634-2024
    This is a not-for-profit home care agency.  Some services are provided on a sliding fee scale through a contract with the Office for the Aging and the United Way.
  • FOR-PROFIT HOME CARE AGENCIES
    Please see your local telephone directory.

NEW YORK STATE CERTIFIED HOME HEALTH AGENCIES
Agencies listed provide skilled nursing, physical therapy, occupational therapy, speech therapy, social work and home health aides under a physician’s order in accordance with federal and state regulations.  Third party reimbursement is accepted. 

  • Rockland County Health Department  364-2534
  • Good Samaritan Hospital  368-5277
  • Nyack Hospital  638-8700

LONG TERM HOME HEALTH CARE PROGRAMS
These programs provide long-term home health care called “Nursing Home Without Walls”.  They provide a comprehensive, coordinated program for the chronically ill and disabled, for those who need continuous care and would otherwise require nursing home placement.  Medicaid eligibility required.

  • Rockland County Health Department   364-3988
  • Good Samaritan Hospital  368-5277
  • Nyack Hospital   638-8700

ADULT DAY CARE 
  • BOBBI LEWIS ADULT DAY CENTER AND INTERGENERATIONAL ADULT DAY CENTER   624-3941
    A division of Meals on Wheels of Rockland County, Inc. Social model adult day care programs providing support and therapeutic activities for seniors who are frail, dependent, cognitively impaired or diagnosed with Alzheimer’s disease and related dementias. These innovative programs offer socialization, recreation, intergenerational experiences, case assistance, supportive counseling, respite for caregivers, meals and transportation. The S.T.A.R. programs are available Monday through Friday on a fee-for-service basis.     
  • DAY HEALTH CENTER   364-2875
    The Robert L. Yeager Health Center provides a medical model adult day care program.  Services included are: nursing, rehabilitation therapy, medical social work, dietary counseling, therapeutic activities, lunch and transportation.
  • NORTHERN METROPOLITAN ADULT DAY HEALTH CARE CENTER  352-9000
    This is a medical model program that provides nursing, case management, medical social worker, nutritional and recreational services, 9 a.m. – 3 p.m., Monday-Friday and Sunday.  Private pay or Medicaid accepted.  A specialized services program is available for people with dementia.  Other day programs.

CAREGIVER RESOURCE CENTER    634-5729
Located at Volunteer Counseling Service, The Caregiver Resource Center is funded through the Office for the Aging.  The Center provides caregivers of the elderly with resources (books, tapes, and videos for loan), information, educational workshops and sponsors a support group. 

ROCKLAND COUNTY OFFICE FOR PEOPLE WITH DISABILITIES  708-7645
Provides information, referral and advocacy for the physically challenged.

UNITED HOSPICE OF ROCKLAND  634-4974
A not-for-profit program that provides skilled services and support for the terminally ill and their families.  Free bereavement and educational programs available to community groups and to individuals.  

SUPPORT GROUPS 

  • ALZHEIMER’S ASSOCIATION ROCKLAND COUNTY CHAPTER  639-6776
    Office site in New City offers information and referral services, advocacy, a companion program, safe return initiative, resource library, newsletter and educational programs.  On-going support groups in Pearl River and Pomona (evenings) and in Nanuet (daytime).
  • C.A.R.E. (CARING ADULTS RESPONDING TO THE ELDERLY)  634-5729
    On-going support group which provides information, resources and alternatives for people concerned with the many problems associated with aging parents and relatives.
  • OUTREACH TO ELDERS  634-5729
         Short-term program serving homebound older adults who would benefit from discussing age-related concerns in the comfort of their own home.  Referrals as needed.

GOOD SAMARITAN HOSPITAL    368-5253
Offers hearing services.

HELEN HAYES HOSPITAL    947-3000
Offers comprehensive specialized rehabilitative medical care.
 
SUMMIT PARK HOSPITAL   364-2772
Offers medical care and rehabilitative services for the chronically ill. 

JAWONIO 634-4648
Offers a range of services for hearing and speech problems. 

ROCKLAND COUNTY ASSOCIATION FOR THE VISUALLY IMPAIRED  574-4950
Offers specialized information, referral, counseling, instruction in adaptive skills, library assistance and transportation assistance to medical appointments.

ADULT PROTECTIVE SERVICES (APS)  364-2020
Intervention by the Rockland County Department of Social Services for adults with disabilities and older adults who experience risk of abuse, neglect or exploitation

RESPITE CARE
Respite Care (Scheduled Short-Term Care) is a means of providing temporary relief for caregivers.  Other family members, friends, or professional services may provide respite care in the home or outside the home.  (See listings for facilities that offer respite care.)

 EVALUATING A FACILITY

Leaving one’s own environment to live in a long term care facility represents a major and often difficult change in a person’s way of living.  Sharing with a large number of people, loss of privacy, parting with lifetime possessions, and the regimentation of an institutional setting, are examples of the kinds of changes that may occur.  Continued contact with family and friends is helpful in an individual’s adjustment to change. 

It is therefore very important to choose the facility that provides the kind of care which will meet the individual’s physical, social, emotional and spiritual needs.  There is a variation in the quality and types of services provided at the different facilities. 

Whenever possible, do not wait until the last minute to begin the process of choosing a facility.  It is strongly recommended that you visit each facility under consideration at least once and look, listen, ask and small.  We suggest you visit on various days, at different hours, in order to determine the character of the facility. 

The following checklist applies to considerations for selecting a facility which meets the individual’s needs.

Long Term Facility Checklist